Volunteer in Braille Institute's Unique Library

Library Outreach Assistant

Volunteer in Braille institute's unique library in outreach project and/or Circulation Department, processing incoming and outgoing audio book cartridges to be mailed to blind and visually impaired library patrons.

Who: Braille Institute is committed to eliminating blindness and severe sight loss as barriers to a fulfilling life.

Why: Through educational training, programs, and services, Braille Institute helps tens of thousands of people each year regain and maintain their independence. Braille's educational, social, and recreational programs are provided in an environment of hope and encouragement, seeking to reinforce the confidence, self-esteem, and dignity of those who are visually impaired and enable them to live, attend school, and work as they choose.

What to Expect:

• Participate in outreach email campaigns, assisting with drafting emails, letters, and marketing teases aimed at various constituents, organizations, and stakeholders (depending on experience)
• Assist with various clerical duties (e.g. contact patrons via telephone, basic check-ins, which may include checking on lapsed or inactive library user accounts for deletion)
• Investigate use of BARD, including difficulties, successes, and need for assistance in how to use software
• Greet and assist students/library patrons as needed
• Perform other duties as assigned. Duties or tasks may change.

What's Required:

• Customer service experience
• Good verbal and written communication skills
• Professional phone etiquette
• Basic computer skills, including Microsoft Excel, internet searching, and willingness to learn library database
• Bilingual, Spanish/English a plus

Have Questions or Need Accommodation?  Email the Opportunity Coordinator below. 

This opportunity is managed by an L.A. Works partner, Braille Institute.  

All volunteers participating in this volunteer opportunity are expected to adhere to the health and safety guidelines outlined here: /www.laworks.com/health-and-safety 

_____________________________________________________________________ 

By clicking "Express Interest" I certify I have read and agree to the Volunteer Terms and Conditions.