Opportunity Details
Become a ECM Support Assistant!
Be an extra special help for MEND as ECM Support Assistant!
Why: The ECM Support Assistant plays an important role in creating a welcoming and
professional environment for all staff/volunteers/guests that interact with ECM program. Increase direct program referrals by promoting services available to eligible participants.
Who: With dignity & respect, MEND's mission is to meet the immediate needs of individuals and families and strengthen their capacity to thrive.
What to Expect:
- The ECM Support Assistant is responsible for assisting the ECM team with administrative and outreach activities, tasks including data entry; conducting participant surveys, data collection, making phone calls and appointment scheduling; and updates to participant information, encounters, and linkages in the agency database.
- The ECM support assistant will also participant in onsite outreach activities including tabling events and surveys collection.
- Additional duties include organizing food kits for members and completing other clerical tasks as requested by the ECM supervisor.
What's Required:
- Dress Code:
- Business casual attire- collared shirts, polo shirts, knit sweater, khakis, dress pants, chinos and knee-length skirts or dresses.
- Jeans should be clean and in good condition, free of any tears, fading or fraying.
- Close-toed shoes, loafers, flats, and moderate heels/sandals.
- Shoes should provide safe, secure footing, and offer protection against hazards and be neat and clean.
- Maintain good personal hygiene and grooming standards.
- Excellent communication and organizational skills; strong written and interpersonal skills.
- Exceptional customer service.
- Some knowledge of Excel, Word, Google Docs, and Microsoft Office.
- Ability to type a minimum of 35 words per minute.
- Time Management/ability to multitask.
- Experience working with individuals with diverse ethnic and socio-economic backgrounds.
- Demonstrated ability to work effectively as a member of a team.
- Bilingual English/Spanish fluency.
- Professional, dependable, and punctual.
- Ability to move up to 15lbs.
Have Questions or Need Accommodation? Email the Opportunity Coordinator below.
This opportunity is managed by an L.A. Works partner, M.E.N.D.
All volunteers participating in this volunteer opportunity are expected to adhere to the health and safety guidelines outlined here: /www.laworks.com/health-and-safety
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Civic & Community
Families, Low-income Communities, Other, Immigrants Refugees or Ethnic Groups, Justice Impacted
Food Preparation & Meal Services,Fundraising & Campaigning,Other,Administrative Support/Clerical,Collecting, Sorting & Packaging,Consulting & Professional Services,Event Organizing,Hotline/Information Center Support,Public Relations/Marketing,Leadership Opportunity
Age Minimum (with Adult): 18+, Minimum Age:18+
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Sign up with a team
This link allows you to participate in this opportunity with a team. A team can be a family team, corporate team, or any kind of organized group. When you click on the link you will have the option to:
- Choose an existing team you're already a member or captain of, or
- Create a new team to sign up.
Signup Questions
Please respond to the following questions in order to signup for this opportunity: